I’m now working in a Collections Firm and this is my first job. Lasting until now and staying for long i guess means still doing good. When we were done in training with Mr. Dave Romano, a very good and friendly trainer, of course they need to distribute us to each team on the floor. Three of us in our batch, including me, were under this supervisor. At first i thought he’s cool ‘coz he’s just letting us do everything we learned in training while on the phone. Yeah, he let us took calls on our first day on the floor. It was weird encountering customers with different walks of life, different attitude and foreigner even. I didn’t know what to do at first, quite forgetting what i learned in training. haha! And, this is the funny part, it was Christmas Eve when we started taking calls. So it was my first time having Christmas at work and it was different celebrating that part in a not so familiar place with different people. I felt a little sadness that time, but work is work. Next, New Year’s Eve.. Again, the same feeling, the same people but there was a little difference this time ‘coz we got to be friends with some of our teammates. Days have passed doing the same thing, calling customers to collect and in tacked with the team.

Many days had passed and it was only me in our batch in the training left in the Bounty Hunters Team. The two of them resigned because of personal reasons and because it was only me, then i got to befriending my teammates, my family at work. Every thing’s good, every thing’s turning out well. I have a good statistics at work and was very motivated ‘coz in my first month of taking calls i had an incentive because of very good performance. I was happy with my teammates and with my supervisor even though he has a weird way of handling people. hahaha! Now, months had passed and because our team was always in the last place we were moved in a different program. The same thing, just different approach to the customers ‘coz in the new program we are in, we are collecting and curing accounts in an early delinquency stage. So people are kind and payers indeed. The idea went well, our team is now one of the performing team under the new program. Even though we were not number one or we didn’t’ get the top spot at least we were doing good. In those months, my supervisor is very diligent and active. He’s positive that soon we would get the number one spot and so we were all motivated. We were all performing not only for our own good but also for the good of our team. I found out that it was nice when someone is giving you the reason to give your best in every way, looking and supervising you in a manner that you get to be motivated. You are not only working but you have a reason to pursue everything you want to achieve at work. We were only doing the same thing everyday and sometimes it feels tired. But because of that, we have a good reason to have a good attitude at work.

I really appreciate my supervisor, those times. Until he had this affair with a new agent, she was a kind and pretty girl, we are even friends now. There was no problem with us with their relationship, but the thing is they’re taking personal quarrels at work. They’re work was affected and because of personal issues, commotions started at work about them. I guess it’s just natural when lovers fight sometimes, but as i’ve said work is work and you shouldn’t bring personal problems at work and you should know as an individual to balance each side. With that, everything was ruined. They started leaving at work and because of that we don’t have someone supervising us. At first it’s okay however it became frequent and the team started to be demotivated. My supervisor attends to work like once or twice a week and he’s even always late. I don’t really care about him, about their relationship ‘coz we didn’t get the chance to be close and i’m aloof with him since he is a supervisor. But i guess he likes me ‘coz i’m giving him a very nice statistics. I’m proud to say that i’ve been a consistent performer ever since i been a part of the team. I haven’t thought that it’s gonna reach to the point that he’s not gonna report to work at all. He resigned and we don’t have any news about him anymore. We’re thinking he’s in manila now but i hope he’s okay and doing fine wherever he is. I didn’t expect that he’s gonna leave a very good paying job which isn’t stiff and fairly easy because of what happened, because of their relationship issues. Well, i really don’t know what exactly happened or maybe he has got some other valid reasons.

Okay, enough with that. So since he resigned, our team was left without a supervisor. That stays for long and after 3 months i guess, they decided to dissolve our team. It feels sad when someone goes whom you got to be close with. My team mates are my family at work and actually i forget my problems and depression when i’m at work. The moment i see them and chatting with them, it sets my mood. We’ve been together for more than a year and this time, we were transferred with the different teams. Now, i miss them, i miss my old team mates. Maybe i felt such because it’s my first time to work bonded with different people i get to be friends with. We still see each other at work, different teams this time and with a new supervisor. Others are in different schedule but at least we still have the fondness with each other because of the bond we had when we were teammates. Still talking to each other when we’re free, eating together in the pantry when lunch break and talking about what’s going on with each others’ lives.

I was transferred in a team, where in the agents and the supervisor came from one class. We were way ahead of them when it comes to tenure. Still the same schedule. At first i don’t want it, ‘coz new team, new supervisor and another adjustment. I’m aloof with my teammates and so with my supervisor when i first had a meeting with them. Until now actually, i still have a little feeling of that. Maybe i’m still in the point of adjustment. But i find them nice and good, so i guess it’ll be okay. And my supervisor now, she’s very kind and very cool. I’m so motivated with her, she really cares about her agents. Even i’m just new with their team, she treats me like i’m not a different one. I’m so motivated with her. She’s got the factors that maybe my previous team leader don’t have. They are my team now, my new family. I’m doing good so far and sooner I’ll be jamming with them and befriend anybody. I’ll be giving my best shot everyday ‘coz i want our team to be on top. I wanna prove that i deserve what i have now and so they would think that i’m happy with my new family at work now.

Alright, going back to the thought i really wanted to share. Finally, i got the idea of writing this first blog of mine when i got promoted at work as a Sr. Associate now, and that was on the 1st of May, 2009 at around 3:30am i guess and it was just April 30, 2009 and it’s 3:30pm american time since at work we’re following their time. My boss approached my at my station and started telling things about the result of the evaluation made about the associates under our project and he congratulates me. I was shocked ‘coz non of the avps told me about it and our boss was even the first. I was really speechless that moment and thanked him for it. Actually, i wasn’t expecting to be promoted anymore ‘coz i might get disappointed again like before. Because on the previous evaluation, that time i was really expecting to be promoted ‘coz i really worked hard in the evaluation period and even my teammates are congratulating me in advance ‘coz we all know that i deserve it. But i wasn’t, and i was really disappointed. My teammates were even wondering why. That really made me so sad and it’s like i was demotivated. I can’t sleep at home thinking about it, i can’t do my work well,  sad about it and asking myself why. I can’t help it anymore so i decided to talk with our boss, the program manager.  I went to his office and clarified the matter with him. I told him that i deserve to be promoted, my statistics was really great ‘coz i finished to be one of the top collectors of the site in the the months of the evaluation period. Then he told me that he can’t promote me even though i’m good ‘coz there were just a limited population of associates that he can promote. He even told me that i just need to perform and wait for another three months of evaluation period. That’s too long. I just agree with him, thinking that i’m not gonna win ‘coz he has a lot of reasons in everything i say. He’s the boss anyway, at least i tried. For the readers, I’m not boasting here, please do understand that i’m just sharing what i feel and what happened.

At home, i was not speaking. I really look sad and i even thought of resigning. It feels bad when other people can’t appreciate your hard-work. After all of the overtimes i rendered and i was not even taking my rest-days but instead i’m going to work. After helping a lot of customers. After putting in and collecting more that what he was asking for he’s just gonna tell me that. Oh my! It sucks! I even thought then that, did i think when i was performing that there were lots of associates performing so i will just not perform? No! I didn’t.  Good thing, another very good friend of mine spared some times with me on text and i was able to share with him what happened. With that, i was relieved and he even gave some words of encouragement. He told me that i need to keep up my performance to prove to them that they need me and i deserve to have what i need to have. I love the quote he gave me, and it’s posted in my locker at work. It goes like this, “Without a dream, there is no reason to work. Without a work, there is no reason to dream.” I tell you guys, it worked. This friend of mine really lifted my spirit and confidence that time and so i decided to be positive again. My great attitude at work came back and i kept my performance. Whenever i see the quote every time i open my locker, i remember two things. My friend and my goal at work.

At last, i’m now a Sr. Associate and they can’t take that back anymore. I’m so happy about it and i believe that with this, they would have higher expectations from me. I know that so i guess i need to be consistent and maintain a good attitude towards work. Be optimistic and as much as possible have a good approach in every customer i’m gonna be dealing with. hahaha! “Now i knew, this gave me the reason to share you this.”

First of all, I wanna thank Papa Jesus for granting my prayers, my family for their support and unconditional love and for their prayers as well, for all my good friends out there. Special mention to Sir Brian and to the person who gave me back the strength to go on,  it’s Tofey. Again, to all of you, “Thank You so much!” Now that i’m doing the harvest, i won’t forget all of you. I wish you all the best guys, you’re always on my prayers.